How do I contact you? 

✨Email: info@yuukauniverse.com

There is just one of me but I try best to respond to emails daily Monday-Friday. Thank you for being patient with me! <3

Please do not DM on instagram about your order - they will get lost in the abyss. 

When will my order ship?

✨Orders are shipped out in 3-5 business days. 

✨ We are not responsible for stolen or lost packages.

Do you offer wholesale? 

✨ Yes! Please email info@yuukauniverse.com and I will send you my line sheet. I also offer wholesale pricing orders on bulk orders intended for parties, events, clubs, and fundraisers. 

Do you take returns? 

✨ No :/ but if there is an issue with your order please email us and we'll see how we can fix it!