FAQ
How do I contact you?
✨Email: info@yuukauniverse.com
There is just one of me but I try best to respond to emails daily Monday-Friday. Thank you for being patient with me! <3
Please do not DM on instagram about your order - they will get lost in the abyss.
When will my order ship?
✨Orders are shipped out in 3-5 business days.
✨ We are not responsible for stolen or lost packages.
Do you offer wholesale?
✨ Yes! Please email info@yuukauniverse.com and I will send you my line sheet. I also offer wholesale pricing orders on bulk orders intended for parties, events, clubs, and fundraisers.
Do you take returns?
✨ No :/ but if there is an issue with your order please email us and we'll see how we can fix it!